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How it works / 01—09

Our sourcing process, nine steps

From the first set of drawings to a delivery date you can put in your program. Every stage is documented, and you always know who to call.

Route log / documented
    01

    Enquiry & brief

    You send us your plans, elevations, schedules or reference images. Tell us the spec level you’re after and your target delivery window. No cost, no obligation.

    02

    Scope & indicative pricing

    We review the drawings, take off quantities, and come back with an indicative landed cost, FOB price, freight, duty, GST and our fee, itemised. You see the whole number, not a factory price with surprises later.

    03

    Factory selection & sampling

    We match your spec to the right manufacturer and arrange physical samples, finishes, hardware, timber, tile. Nothing is confirmed until you’ve held the product.

    04

    Confirmed order & deposit

    Final drawings signed off. Production schedule locked. Deposit paid against a written supply agreement with the factory.

    05

    Production & quality control

    Our team in China inspects during production and before packing, dimensions, finish, hardware, moisture content where relevant. You receive photographic reports at each stage.

    06

    Compliance & documentation

    Certification, test reports and declarations assembled before shipping: WaterMark, RCM, AS/NZS test evidence, timber due diligence, ISPM 15 treatment. This is where most imports fail. It’s where we spend the most time.

    07

    Consolidation & freight

    Multiple suppliers consolidated into a single container where possible, reducing your cost. Export packing, container loading supervised, documentation issued.

    08

    Customs clearance & delivery

    Clearance, duty and GST managed. Delivered to your site or nominated yard, on a date confirmed in advance.

    09

    Aftercare

    Any shortfall or damage handled by us with the factory. You deal with us, not with a supplier twelve hours away.

Bring us in while the plans are still being drawn and the sourcing runs alongside your program instead of holding it up.

Why the number changes

Same product. Fewer hands.

The product on your site and the product in a showroom often leave the same factory. What separates them is the number of businesses that need to make a margin on the way.

The usual way

  • The factory

    Makes the product

  • Freight forwarder

    Moves the container

  • Wholesaler

    Takes a margin

    Removed
  • Distributor

    Takes a margin

    Removed
  • Retail showroom

    Takes a margin

    Removed
  • You

    Pays for all of it

With Impulse Sourcing

  • The factory

    Audited, sampled, inspected during production

  • Impulse Sourcing

    Freight, duty, quarantine and compliance handled

  • You

    Product delivered to site

The wholesale, distribution and showroom layers come out, and the compliance work sits with us rather than being priced in by someone who never saw the production line.

Price my package

Choose who represents you

Why not just deal with a showroom or referral agent?

A seller represents its range. A referral agent introduces a seller. We work for the Australian buyer and hold the sourcing process together from factory competition to site delivery.

Showroom / trading company

  • Multiple factories compete for each package
  • Australian standards checked before production
  • Accepted price locked on deposit
  • Australian contract and law
  • Someone accountable in Australia
  • Several packages consolidated into one container

Referral agent

  • Multiple factories compete for each package
  • Australian standards checked before production
  • Accepted price locked on deposit
  • Australian contract and law
  • Someone accountable in Australia
  • Several packages consolidated into one container

Impulse Sourcing

  • Multiple factories compete for each package
  • Australian standards checked before production
  • Accepted price locked on deposit
  • Australian contract and law
  • Someone accountable in Australia
  • Several packages consolidated into one container

This compares the service models described, not every provider. Ask any provider to confirm its obligations in writing before ordering.

Send us the plans. We’ll come back with a landed cost.

Drawings, schedules or a rough sketch. Whatever you have. Tell us the spec level you’re chasing and we’ll work out the rest.